About Horizon Health

Caring for our Way of Life

Horizon Health provides patient-centered, quality care that’s personalized for rural South Dakota. Our patients are our neighbors. Our communities are our homes. And the wellness of those areas is vital to our way of life. For us, healthcare isn’t just a service we provide. It’s our mission.

As a Community Health Center, Horizon offers high-quality, affordable coverage in medical, dental and behavioral health with an invested presence in the communities we serve. We are  primary care providers who care. And we’ve been nationally recognized for it by the Health Resources and Service Administration, among others.

With a dedication to rural health, we offer leading edge technology and telemedicine capabilities, working with providers and specialists virtually anywhere in the country. In addition to urgent care services, we emphasize primary care, providing whole health medicine and wellness throughout your life.

The health of our neighbors reflects the health of rural South Dakota. That’s why Horizon Health chooses to be here, and nowhere else. Every day we’re dedicated to caring for our neighbors, caring for our communities and caring for our way of life.

Our Mission, Vision and Values

Mission: Horizon Health provides rural communities with access to high-quality, affordable primary healthcare services.

Vision: Our vision is to be the trusted leader in rural healthcare and to create healthier communities where every patient experiences care that is accessible, compassionate, and exceeds expectations.

Values

Respect – We treat everyone we encounter with dignity, kindness, compassion, and a genuine caring for the individual.

• We praise publicly and coach improvement with timing, tact, and thoughtful delivery.
• We recognize that diversity brings value to our work and the patients we serve.
• We listen to understand vs. listening to respond.
• We believe that everyone has an inherent desire to do what is good and right.
• We recognize that 1st person communication is critical in building respectful relationships.

Teamwork – We believe that our combined efforts far exceed what we can do individually. We share and demonstrate a mentality that supports this belief.

• We believe the success of the team, not an individual, is the most important gauge of success.
• We welcome and appreciate ideas and differing opinions that lead to healthy discussions and positive outcomes.
• We are committed to fully supporting the final decision, even if the decision wasn’t what we specifically wanted as an individual.
• We support each other, celebrate successes, and learn from failures together.

Accountability – Everyone has an important role in our success. We trust, rely on, and hold ourselves and each other accountable to the highest standards.

• We don’t view accountability as an attack on an individual but rather an account for mutually agreed upon expectations.
• We are competent in the role we play and are committed to performing our duties to the best of our ability.
• We see mistakes as learning/coaching opportunities. Failure is part of the process of success, not the opposite of it.
• We present and receive constructive feedback in a manner that fosters an environment of continuous learning.
• We hold ourselves accountable for the ethical and efficient use of Horizon’s resources to sustain access to rural healthcare.

Integrity & Professionalism – We hold ourselves to high standards both professionally and morally. We recognize that the way we interact and present ourselves in all aspects of our lives represents the public’s perception of the care we provide.

• We strive to be viewed as an organization that provides the highest level of quality healthcare service and patient experience.
• We respect the privacy of our patients, colleagues, and partners and act with the highest level of confidentiality and discretion.
• We make unbiased decisions backed by data with honesty, fairness, and for the greater good of our employees, patients, communities, and organization.

Rurally Focused – Horizon specializes in and is recognized as a leader in rural healthcare delivery across the state, region, and nation. We place high emphasis on recruiting/retaining team members that are committed to being involved in keeping rural communities sustainable.

• We understand that being a trusted healthcare professional within a rural community starts with building and supporting positive relationships.
• We know that having primary healthcare services is a key piece of the economic engine within a rural community.
• We strive for Horizon to be a key business partner in the community and desire to be part of conversations that impact the greater good of the community.
• We understand the importance of trust and confidentiality within small rural communities where everyone knows each other.
• We recognize that being a trusted healthcare provider is also being a good neighbor, and an active member of our communities.
• We seek innovative solutions to challenges, leveraging the unique strength, creativity, and passion of our board members, employees, patients, and communities.